FAQs
Shipping and Orders
Learn more about Fineany Pickleball, including questions and answers about orders, shipping, returns and exchanges, payments, and more
Where do you ship?
We ship Worldwide! All U.S. and CA orders ship free
Email contact us to process an International order
What if I need to return or exchange my order?
You can return or exchange your order if it is unused and within 30 days of purchase.
If you would like to return one or multiple paddles, please contact support at help@fineany.com. We will provide you with an address for your return. You will be responsible for covering return shipping to us, generally $10 or less.
Once the return is received, we will refund the full value of the paddle plus the original charge of shipping.
What if I need to make a change to my order?
We will do our best to accomodate any order changes prior to shipment. In many cases our orders ship quickly and a change is not possible.
Email: help@fineany.com Support for any order changes
How much does shipping cost?
For paddle orders, we offer free shipping on all orders. For ball orders, my standard shipping cost is $9.90
Can I exchange my paddle for a different design?
You can exchange for a different design provided the paddle is unused and the plastic is still covering the grip. Contact support at help@fineany.com and let us know which design you want. We will give you an address to ship your return and you will be responsible for covering return shipping.
What happens if my package is lost, stolen, or damaged in transit?
If your package is lost, stolen, or damaged during transit, Fineany offers a replacement order free of charge or your original order value in store credit. Please email us at help@fineany.com to start the process.
What payment methods to you accept?
We accept Apple Pay, Google Pay, Shop Pay, Visa, MasterCard, American Express, Union Pay, and PayPal.
Product
Learn more about Fineany Pickleball, including retail, customization, wholesale and other pickleball related questions and answers
Are your paddles available in any stores near me?
We primarily sell our paddles online at Fineany.com. However, our paddles are also sold at a select few retail shops. Please email help@fineany.com for more information.
Where are your paddles made?
All our rackets are currently imported from a sports factory in Asia.
Do you offer wholesale prices?
Yes, we have wholesale partnerships with stores that align with our vision and brand. Please contact us at or email help@fineany.com for more information.
Is there a way to order a specific paddle weight?
We don't have a way to send you a specific paddle weight. Our paddles range between 8.0-8.3 ounces.
What are the dimensions and weight of a Fineany paddle?
Fineany paddles are 7.5" wide, 16.5" long, and 16mm thick. They weigh 8.0-8.3oz.
What are your paddles made out of?
Our composite paddles are made from a variety of parts and plastics. The main core of our paddles is made from honeycomb polypropylene. Our regular paddles have a fiberglass finish, while our premium paddles have a T700 carbon fiber finish.
Where can you play pickle ball?
Here is a link to a court locator, so that you find the most convenient places to play, wherever you are!
Where To Play
Why are your paddles so affordable?
Fineany is owned by a pickleball manufacturer, so there are no middlemen and we offer the highest quality paddles at the fairest prices on the market. We believe pickleball is the most accessible sport there is and we want our prices to reflect that!
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